Product Overview
Hotel App empowers Yeastar S-Series VoIP PBX users to intuitively manage the booking and check-in and check-out of customers, check status of each room, offer mini-bar service, and run personalized billing reports, and more daily operational tasks in hotels and other hospitality environments. Improve business productivity and enhance guest experience with the powerful and affordable Hotel App.
Navigate through the Web interface, an orderly hotel and a systematic control of the operations are within grasp.
Benefits
1. Rich features and user friendly
Hotel App provides advanced hospitality features together with a rich set of telephony features for hotels. Users can flexibly manage room check-in and check-out, booking, and call charges, etc. simply through the Web interface.
2. Enhance guest experience and satisfactory
Guest satisfaction is the key pillar to a hotel’s success. With Hotel App, information about guests can be easily accessed. Hotels can store and retrieve guest information as well as recognize repeated guests at check-in to strengthen guest royalty.
3. Real-time business controls
The billing report will be generated automatically when checking out, showing all expenses clearly like call charges, mini bar expenses, etc, which is crucial to give you an integrated view of your hotel’s operations.
4. Cost saving and productivity improving
With all hospitality features and telephony features at one system, it will minimize paper work and keeps up-to-date records of guests. The reduction in operational spending realized from a new Hotel App can be significant and the competitive edge of your business will be improved.
Others Benefits
Room List
Hotel App presents a front desk dashboard with a full list of hotel rooms that allows for unprecedented control of your guests’ arrival, departure, room move, wake-up call, mini bar consumption, DND, room clean/dirty status, etc. Hotel receptionist can quickly and easily conduct all the necessary operations in on place.
Booking Management
A must-have feature for hotelier: Make room reservations for first time comers in the Booking List or repeated guests from Guest List. Upon successful, the system will help you send an email reminder to the guest’s email address.
Wake-up Call
Hotel staff can also schedule wake-up calls for the guests on the user-friendly interface upon guest arrival or anytime during their stay. Guests can also schedule their own wake-up calls on their room phones and cancel their own wake-up call schedule. Multiple wake-up calls can be
set up for the same room.
Manage Rooms
Set up the type of a room, VAT, and room rates. Go beyond a single room rate and configure different price for weekday, weekend, and holiday. If the hotel offers hourly stay service, just decide which types of room can be used as hourly room here.
Mini Bar
The hotel staff’s mini bar operations are simplified in S-Series Hotel App. For mini bar inventory, it can be directly added in the Web interface, and each item will be associated with a unique ID. So housekeeper or minibar attendant can report mini bar consumption via the
room’s phone and realize mini bar billing.
Call Accounting
S-Series VoIP PBX will automatically track phone calls and the hotel can set up flexible call rates in Hotel App to bill guests for phone usage, reduce telecommunication costs, and increase guest satisfaction.
Guest History
All past stays, current check-ins, and future reservations will be stored in the guest history. And you can add, delete, import, and export guests profiles. In the Guest List, hotel staff can directly make reservation and check-in an old guest.
Features
- 30-day trial
- Check-in
- Check-out
- Booking
- Room groups
- Group checkout
- Room move
- Hourly stay
- Special pricing for holiday, weekend
- Set tax percentage
- Mini Bar
- Post room status via the phone
- Set Do Not Disturb
- Wake-up calls
- Room-to-room call
- Room must be clean
- Lock phone on check-out
- Call rate
- Billing report
- Invoice printing
- Guest list
- Email template
