Detil
Product Overview
The OMG20G is All-in-One telephony system. It provides seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP terminals. Using VoIP, the OM20G supports inter-office calls over the Internet or VPN.
Always Connected with Your Customers With features such as remote extension, call forking to your mobile phone and call-back, OM20G assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.
Improving Call Answer Rate The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.
Reduction of Telecommunications Cost OM20G has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, OM20G can route calls intelligently according to call types. Combined with New Rock’s WeWei softphone App and Neehau business-phone assistant, you can achieve more effective and comfortable communications between you and your customers.
The NewRock OM20G-4FXO Features
- Built-in analog-gateway modules and storage for recording, FoIP and voicemail
- Headquarters and branch-office communications through SIP-Based trunks
- Mobile extensions keep you connected anytime, anywhere
- The Windows-based SoftConsole provide click-to-dial, call history, and call recording
- Plug-and-play for IP Phones
- XM/HTTP-based REST API supporting third-party application software
- Remote Access via New Rock Cloud
- Management with New Rock or third-party Element Management Systems (TR-069, SNMP)
- Add-on middle-ware for hospitality applications
- Peer-to-peer communications between OM IP-PBX and SIP Terminal across NAT without the need for static IP addresses, DDNS, or port mapping on the access router
- Class I lightening protection
The NewRock OM20G-4FXO Specifications